Returns & Exchanges
At Untamed Petals, we want you to be completely in love with your bridal accessories and occasion wear. If your purchase isn't the perfect fit, we offer returns on eligible items within 14 days of delivery for store credit or a refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the products are in unworn, pristine condition.
- 3.Ship It Back
Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.